WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
EGUIDE:
Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
ANALYST REPORT:
Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
WHITE PAPER:
As companies look to deploy telephony for Microsoft Teams, they must assess their network requirements for both capacity and quality to ensure that these are suitable. Take the first step – View this white paper to get an understanding of how calls are handled by Teams and how the process can be optimized.
WHITE PAPER:
This paper focuses on how to integrate VoIP solutions with thin client computing. It covers why telephony is not only supported on a virtual PC but also why virtual PCs can perform better than a traditional PC desktop solution for telephony support.
RESOURCE:
Legacy, on-premise telephony hasn’t seen much use in the last year or so, and businesses are shifting to cloud telephony as a result. Because you don’t need to provision or maintain equipment, and it’s more secure, allowing for more flexible ways of working. Download this guide to learn how to add cloud telephony to Microsoft Teams.
EGUIDE:
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).
