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| Most Popular IT Management Services Reports
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Service Management from Reactive to Proactive IT Management
sponsored by CA and PSR Associates, Inc.
 | White Paper: | Posted: 18 Feb 2010
| | Published: | 08 Feb 2010 | |
Summary: |
This white paper focuses on companies who are looking to evolve their service management abilities to improve customer service, deliver tangible results to senior management, and improve service delivery to improve business success in these challenging economic times.
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A Down-to-Earth look at Cloud Computing
sponsored by BMC Software, Inc.
 | Podcast: | Posted: 26 Jan 2010
| | Premiered: | 26 Jan 2010 | |
Summary: |
Is cloud computing going to take over the data center as we know it? Join us as we talk about cloud computing with whurley as he discusses some of the benefits of cloud computing as well as cracking open a few myths, discusses how cloud computing currently fits into the data-center picture, and talks about some new open source players in the cloud
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IT Managers Struggle to Make the Right Service Desk Choice!
sponsored by Numara Software
| Analyst Report: | Posted: 16 Dec 2009
| | Published: | 16 Dec 2009 | |
Summary: |
Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price.
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IT Survey Results: Top Priorities Through 2010
sponsored by BMC Software, Inc.
| White Paper: | Posted: 09 Nov 2009
| | Published: | 09 Nov 2009 | |
Summary: |
What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies.
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Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency
sponsored by Alcatel-Lucent
| Case Study: | Posted: 02 Nov 2009
| | Published: | 02 Nov 2009 | |
Summary: |
Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management.
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The Intelligent Choice for Microsoft® Windows Server Virtualization
sponsored by Dell and Microsoft
| Data Sheet: | Posted: 29 Oct 2009
| | Published: | 28 Oct 2009 | |
Summary: |
To fully benefit from Windows Server® 2008 with Hyper-V and Systems Center Virtual Machine Manager 2008 (SCVMM) technology, a fully engineered virtualization solution is needed, that is both cost effective and easy to manage whilst simultaneously ensuring high availability with enterprise performance and stability.
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Improve Storage Utilization and Return on Investment: Best Practices - Vendor Webcast
sponsored by Arrow/HP
 | Webcast: | Posted: 20 Oct 2009
| | Premiered: | Available On Demand | | | Speaker: |
Mike Ryan, Americas Region Services Business Manager | Hewlett Packard
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Summary: |
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
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BMC Mainview: Controlling Mainframe Operating Costs While Maintaining Service Levels
sponsored by BMC Software, Inc.
| White Paper: | Posted: 17 Apr 2009
| | Published: | 17 Apr 2009 | |
Summary: |
Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization.
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