UMS Reports

How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage

Your UCaaS Checklist
sponsored by Intermedia Net
EGUIDE: Evaluating UCaaS providers and cloud-based products can be overwhelming, especially as market growth continues throughout 2018. Access this e-guide to uncover 3 areas of criteria when assessing UCaaS vendors and learn how to ensure top security measures are in place, so you can embrace the many inherent benefits of UCaaS.
Posted: 22 Feb 2018 | Published: 22 Feb 2018

Intermedia Net

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.

Microsoft Teams vs. Zoom: Can Teams replace Zoom?
sponsored by Google
EGUIDE: Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Google

The Future Of Work Is Video-Enabled
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores the role of video collaboration in today's changing business landscape.
Posted: 29 May 2014 | Published: 29 May 2014

Polycom, Inc.

Questions to ask when evaluating video conferencing service
sponsored by Cisco Systems, Inc.
EGUIDE: This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Cisco Systems, Inc.

Plantronics UC Toolkit Evolve Survey
sponsored by Plantronics
WHITE PAPER: After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment.  This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
Posted: 28 Apr 2011 | Published: 28 Apr 2011

Plantronics

IBM: When IBM and RIM Team Up both Employees and Customers can Benefit
sponsored by BlackBerry
CASE STUDY: Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

Computer Weekly – 9 June 2020: How retailers are staying connected during their coronavirus shutdown
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

TechTarget ComputerWeekly.com