WHITE PAPER:
This helpful resource discusses how your organization can extract the relevant information from the vast array of data your applications hold in an innovative and interesting way to keep customers engaged.
WHITE PAPER:
Healthcare organizations have not been immune to the impact of big data – but what do these growing data volumes mean for information governance? This resource explores big data integration and governance from the standpoint of three case studies.
WHITE PAPER:
Access the following white paper to uncover a CMS solution that offers 10 of the best aspects to look for in an all-inclusive CMS platform and what you stand to gain through deployment.
EGUIDE:
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.
EGUIDE:
Too often, discussions about case management in general—and dynamic case management (DCM) in particular—focus on the IT aspects. But to reap long-term, widespread benefits from DCM, it’s important to understand the business benefits and challenges as well.
CASE STUDY:
Access the following case study to reveal the CMS solution the Speedo implemented to optimize customer communication in view of the local markets, countries, and regions. Also learn how they were able to reduce content conflict and ensure brand consistency across their entire influence.
WHITE PAPER:
This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
CASE STUDY:
The following case study explores how RheinEnergie AG renovated their out-of-date content management system with a centralized content platform to vastly improve their customer experience.
WEBCAST:
This exclusive webcast examines how to use mobility and the cloud to change your users' experience and provide them with the connectivity and performance necessary to drive productivity and innovation.