EBOOK:
In this eBook, readers will find an overview of key information governance issues and practical advice on building a business case for information governance, developing an information governance strategy and structuring an information governance program.
EGUIDE:
Dynamic case management (DCM) has quickly become a hot topic in IT. But many IT professionals are still skeptical that DCM is anything more than just a fancy word for ECM or BPM. Read this expert guide to learn the truth about DCM, including how its collaborative abilities can help your breakdown organizational silos.
WHITE PAPER:
Read why organizations should consider solutions that provide the more extensive business benefits of email management capabilities and not just the basic operational benefits of email archiving.
EGUIDE:
This e-guide continues ebizQ.com's deep dive into approaches for constructing a sound case management architecture. In this installment, learn how to approach the technology choices involved and when to consider a case management framework based on business process management (BPM) software or other technologies.
BROCHURE:
The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
WEBCAST:
Remote and local desktop support is an increasingly difficult and expensive task for IT staffs. Listen to this Webcast to gain seven strategies for effective desktop management so your organization can immediately manage, protect and secure its PC assets
WHITE PAPER:
QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals.
EGUIDE:
Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them.
EZINE:
While network access control (NAC) technology seemed to disappear into the great beyond just a year ago, it is ready to resurface with a vengeance. However, the technology will need to resurge with better controls, especially as the consumerisation of IT and bring your own device (BYOD) trends overtake the enterprise.
WHITE PAPER:
In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.