WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
EZINE:
In this month's MicroScope ezine, we look at how industry-recognised certifications can strengthen business defences. We also see how ChatGPT offers the channel a chance to level the playing field. Read the issue now.
INFOGRAPHIC:
Generative AI's history goes back nine decades. Though developments abound, its progress commercially has been relatively slow -- until recently. In just a matter of months, ChatGPT has catapulted generative AI into the social consciousness. In this infographic, learn about AI's historic milestones and what the future holds for this technology.
EZINE:
In this week's Computer Weekly, we find out how EasyJet fills an aircraft every 10 seconds while migrating to the cloud and introducing AI. There's only 283 years to go until we have a diverse IT workforce – we find out why. And we examine how the UK anti-trust investigation into the cloud market could hit the big hyperscalers. Read the issue now.
INFOGRAPHIC:
Supply chain management (SCM) is the optimization of a product's creation and flow from sourcing to production, logistics and delivery. Because it's such a complex undertaking, each partner must communicate and work together to create efficiencies, manage risk and adapt quickly to change. In this infographic learn about the 5 steps of SCM.
EZINE:
In this week's Computer Weekly, we examine how the shift to cloud services and the need to deal with a hybrid workforce have changed modern IT. The emerging area of computational storage promises performance boosts for demanding workloads – we look at the challenges. And we find out how Zoom plans to exploit GenAI. Read the issue now.
LANDING PAGE:
Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.
EZINE:
Sustainability targets are becoming more pertinent than ever. In this handbook, focused on datacentres in the Asia-Pacific region, Computer Weekly looks at how firms are approaching the topic, why STT GDC is building its largest datacentre in the Philippines, OVHCloud's India project and the impact of generative AI.
ESSENTIAL GUIDE:
Business is wielding automation in increasingly innovative ways. In this 14-page buyer's guide, Computer Weekly looks at artificial intelligence in procurement, how machines are becoming customers, and FinOps teams' use of work-load management. Read the guide now. Download the guide to find out more.