RESEARCH CONTENT:
Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
WHITE PAPER:
The CollabNet Agile Coaches have observed patterns and key milestones in the way organizations adopt and scale Agile. "Agile Transformation Strategy," by Angela Druckman, CollabNet Certified Scrum Trainer and Agile Transformational Coach, outlines a sound strategy and transformational "blueprint" to help guide organizations on the path to Agility.
EZINE:
Read in this issue how Philippine Long Distance Telephone Company (PLDT), has implemented a big data analytics environment, delivering invaluable behavioural insights for its capacity planning.
PRODUCT LITERATURE:
The SAP Upgrade Assessment for SAP ERP service delivers the expert advice and assistance you need to upgrade to a new release of the SAP ERP application. Read this whitepaper to learn which of the four different options is right for you.
CASE STUDY:
This paper explains how T-Systems, an SAP global hosting partner and an outsourcing provider for SAP, turned to SAP Education to create an intensive SAP training course that greatly reduced the need for travel. Read on to learn the business benefits T-Systems has experienced since combining efforts with SAP Education.
EZINE:
In April, the Philippines suffered its worst-ever government data breach, when personal information, including fingerprint data and passport information, belonging to around 70 million people, were compromised.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.