Call Agents White Papers

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A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

Mobile Load Testing Challenges
sponsored by Neotys
WHITE PAPER: Developers have seen an increase in the number of mobile projects; however, their load testing tactics have not adapted to facilitate the new popularity. This whitepaper discusses seven key steps to successfully testing and analyzing your organization's mobile load capabilities.
Posted: 11 Aug 2014 | Published: 31 Dec 2011

Neotys

Toshiba Launches Smart Social Infrastructure Through a Flexible, Scalable Cloud Solution
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

IBM

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

TOGAF® and Enterprise Portfolio Management
sponsored by Global Knowledge
WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge

Find the UC Solution that Fits your Budget
sponsored by North Sydney IT and Cisco
WHITE PAPER: This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

North Sydney IT and Cisco

HP Device Manager 4.5 User Guide
sponsored by Hewlett Packard Enterprise
WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software
Posted: 19 Jul 2013 | Published: 30 Nov 2012

Hewlett Packard Enterprise

Case Study : Virgin Media enhances productivity by consolidating testing tools
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality.
Posted: 07 Nov 2013 | Published: 03 Sep 2012

Hewlett-Packard Enterprise

Microsoft Office 365: Strengthening Security, Compliance, and Control
sponsored by Mimecast
WHITE PAPER: This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365.
Posted: 12 Jun 2014 | Published: 20 Feb 2014

Mimecast

Paying a Fair Price for Data Backup
sponsored by Asigra
WHITE PAPER: This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more.
Posted: 31 Oct 2013 | Published: 30 Sep 2013

Asigra