IM (Instant Messaging) White Papers

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Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

e-Book: Chapter 5 - Understanding the Data Collection Process
sponsored by Symantec Corporation
WHITE PAPER: Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: 06 Aug 2008 | Published: 01 Aug 2008

Symantec Corporation

Story of Voice Transformation
sponsored by AT&T Corp
WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Enterprise

e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards
sponsored by Symantec Corporation
WHITE PAPER: This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
Posted: 27 Aug 2008 | Published: 27 Aug 2008

Symantec Corporation

Archiving Lotus Domino for Storage Optimization and E-Discovery
sponsored by Symantec Corporation
WHITE PAPER: Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems.
Posted: 07 Aug 2007 | Published: 01 Jul 2007

Symantec Corporation

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report)
sponsored by IBM
WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

Managing Instant Messaging for Business Advantage: Phase Two - Protecting against IM Threats
sponsored by Symantec Corporation
WHITE PAPER: This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
Posted: 30 Mar 2007 | Published: 01 Jan 2006

Symantec Corporation

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER: This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
Posted: 20 Feb 2009 | Published: 20 Feb 2009

SPSS Inc. Worldwide Headquarters