IT Services Providers White Papers

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Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013

Aspect

Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013

Intronis

GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

The Best Way to Deliver IT Support to Businesses as an MSP
sponsored by GFI Software
WHITE PAPER: This paper examines the best ways to deliver IT support to businesses as a managed services provider.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Cloud-enable your HR
sponsored by NGA Human Resources
WHITE PAPER: This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

NGA Human Resources

Unleash the power - HP Applications Management Solutions for SAP
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Managing applications in your SAP landscape has never been more difficult or more important than in today's ever-changing business environment. Access this resource to discover a comprehensive SAP application management service that can enhance the performance and agility of your complex SAP systems without breaking the bank.
Posted: 25 Sep 2013 | Published: 31 May 2012

Hewlett Packard Enterprise

How a Techie Built a Network That Cuts Costs by 50%
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how a technical supervisor used network technology to help his company slash phone service costs, improve security and service, and add four satellite offices without adding more IT support.
Posted: 13 Dec 2011 | Published: 13 Dec 2011

Cisco Systems, Inc.

Cisco® ONE: The Value of Advanced Flow Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
Posted: 28 Jun 2013 | Published: 31 May 2013

Cisco Systems, Inc.

The future of attracting, retaining, & managing talent
sponsored by SuccessFactors
WHITE PAPER: This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

SuccessFactors