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In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
WHITE PAPER:
This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
WHITE PAPER:
In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.
WHITE PAPER:
Managing applications in your SAP landscape has never been more difficult or more important than in today's ever-changing business environment. Access this resource to discover a comprehensive SAP application management service that can enhance the performance and agility of your complex SAP systems without breaking the bank.
WHITE PAPER:
Discover how a technical supervisor used network technology to help his company slash phone service costs, improve security and service, and add four satellite offices without adding more IT support.
WHITE PAPER:
Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
WHITE PAPER:
This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.