Telephone Equipment White Papers

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Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Imaging a Latitude 10 on Windows 8 with System Center Configuration Manager
sponsored by DellEMC and Intel®
WHITE PAPER: Check out this exclusive white paper for directions on how to create a Windows 8 image for the Latitude 10, as well as the information you need to image a Latitude 10 in your enterprise environment.
Posted: 07 Mar 2014 | Published: 31 Dec 2010

DellEMC and Intel®

A reference architecture for a leading solution
sponsored by DellEMC and Intel®
WHITE PAPER: This white paper explores the reference architecture for a leading server solution. Learn how this architecture is designed to influence the benefits of virtualizing the underlying infrastructure and address the common problems associated with hardware sprawl.
Posted: 21 Oct 2014 | Published: 30 Sep 2014

DellEMC and Intel®

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

Plan for Success when Migrating from GroupWise to Office 365
sponsored by Dell Software
WHITE PAPER: Take a look at this exclusive white paper to find out how you can utilize key factors of migration from GroupWise to Office 365, to propel yourself through a successful transition process.
Posted: 21 Feb 2014 | Published: 31 Dec 2013

Dell Software

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.