WHITE PAPER:
This white paper describes the benefits of moving beyond traditional BI tools for analyzing massive amounts of granular, event-level data.
WHITE PAPER:
This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
WHITE PAPER:
This white paper explores how to create a connected software lifecycle to overcome data silos and enable end-to-end visibility for project management. Learn how to connect information across teams and departments to enhance project collaboration and create the communication that digital transformations, Agile, and DevOps principles demand.
WHITE PAPER:
This white paper introduces an integrated business intelligence and performance management solution that gives users self-service access to the tools and data they need to make timely, accurate decisions.
WHITE PAPER:
This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
WHITE PAPER:
This whitepaper considers the challenges facing governments in regards to data management and garnering intelligent insights. Read on to see what the future of municipal data management looks like, and what challenges to expect.
WHITE PAPER:
Download this resource to see how your peers are responding to the biggest challenges to the current state of secure software development and its changing methodologies.
WHITE PAPER:
This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
WHITE PAPER:
This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
WHITE PAPER:
This white paper introduces one respected company's mobile applications service, which enables enterprises needing to create new systems of engagement on mobile technology to deliver secure, high-quality mobile apps.
